We're Here When You're Ready
Reaching out is the hardest part. From here, we make everything as simple and comfortable as possible.
Fast-track care for those who need it. Once your intake paperwork is complete, we can often schedule your first appointment within 24–48 hours — because we know that when you’re ready, waiting isn’t an option.
Your Path to Care, Step by Step
Submit the form on this page, call us at 917-994-0057, or send us an email. There’s no wrong way to start. We will meet you wherever you are most comfortable. If you are reaching out on behalf of someone else, please include that context in the message field so we can best support everyone involved.
Start Your Request for Care
Submit the form on this page, call us at 917-994-0057, or send us an email [email protected]. There’s no wrong way to start, we will meet you wherever you’re most comfortable. If you are reaching out on behalf of someone else, please include that context in the message field so we can best support everyone involved.
Expect a Personal Response
A member of our care team will reach out by phone, text, or email — your preference — to confirm your details, answer any questions, and verify your insurance coverage. We’ll make sure you know exactly what to expect before taking the next step.
Secure Digital Paperwork
We will send you secure digital intake forms via email or text. These help us understand your needs, gather necessary personal information, and ensure your first appointment is focused, productive, and personalized to you. Everything is handled through a HIPAA-compliant platform — your privacy is our priority.
Your First Visit, On Your Terms
Once paperwork is reviewed, we schedule your initial visit at a time that genuinely works for you — including evenings and telehealth options. We know that reaching out takes courage, and we don’t want you to wait any longer than necessary.
Most patients are seen within 24–48 hours of completing paperwork
Fill out the form below and a member of our team will be in touch shortly. Fields marked with * are required.
By submitting this form you agree to be contacted by Psych Matters regarding your inquiry. Your information is kept strictly confidential in accordance with HIPAA. We never share or sell your data.
Telehealth
Available Statewide
Texas & New York via secure video
INSURANCE & PAYMENT: We work with most major insurance plans and offer affordable cash-pay options for those without coverage. Uploading your insurance card in the form allows us to pre-verify your benefits before your first appointment, so there are no surprises. Not sure if you’re covered? Reach out — we’ll check for you.
FREQUENTLY ASKED QUESTIONS
We work with most major insurance plans including Aetna, BlueCross BlueShield, Cigna, United Healthcare, and more. Upload your insurance card in the contact form and we’ll pre-verify your benefits before your first appointment so you know exactly what to expect.
In most cases, once your intake paperwork is complete, we can schedule your first appointment within 24 to 48 hours. We prioritize timely access to care because we understand that when someone is ready to take this step, waiting can feel impossible.
Yes. We offer fully virtual appointments for patients across Texas and New York. Telehealth sessions are conducted through a secure, HIPAA-compliant video platform and are available for both psychiatry and therapy services.
Absolutely. Many of our patients are referred by a parent, spouse, physician, or care coordinator. Please include that context in the message field of the form — letting us know who the patient is and what brings you to us helps us prepare and connect them with the right provider.
We offer affordable self-pay / cash-pay options for patients without insurance coverage. Please mention this when you reach out and we’ll walk you through your options with full transparency — no hidden fees.
Your privacy is paramount. All communications, intake forms, and uploaded documents are handled in full compliance with HIPAA. We never share or sell your personal information. Our intake platform uses end-to-end encryption for all sensitive data.
READY TO GET STARTED?
You don’t have to figure this out alone. Whether you’re dealing with anxiety, depression, a life transition, or simply feeling stuck — our team of licensed therapists is here to help. We offer fast access to care, personalized treatment, and a genuinely supportive environment from your very first session.
Psych Matters | Midtown Manhattan, NYC | Texas | Telehealth Available Statewide | 917-994-0057
