Psychiatric Care & Therapy, Wherever You Are

High-quality mental health care — on your schedule, in your space. We serve patients throughout New York and Texas via secure, private telehealth, with in-person options available for those who prefer them.

Care On Your Terms

Real Care, No Commute Required

Telehealth at Psych Matters is not a workaround — it’s a fully supported, clinically sound way to receive psychiatric care and therapy. Our providers bring the same depth of training, the same attention, and the same commitment to your progress whether you’re in a session from your living room, your car, or your office.

For many patients, telehealth removes the single biggest barrier to consistent care: time. No travel, no waiting rooms, no rearranging your day. Just you and your provider, focused entirely on the work.

Board-Certified Providers

Psychiatrists, PMHNPs, and licensed therapists

HIPAA-Secure Platform

Private, encrypted video sessions every time

Coordinated Care

Psychiatric and therapy teams work together

Flexible Scheduling

Appointments that work around your life

Our Approach to Telehealth

Treating the Whole Person — Not Just the Symptoms

Distance doesn’t change what we look for or how we listen. Our providers are trained across psychiatric and therapeutic disciplines, and their approach through telehealth is the same as it would be in person: understanding you as a whole person, not a checklist of symptoms.

We offer both psychiatric services — evaluation, diagnosis, and medication management — and therapy, and patients can access one or both depending on what their situation calls for. Many choose a combination, coordinated within our team.

What We Treat

Telehealth Can Support a Wide Range of Challenges

Our providers treat the full spectrum of psychiatric and mental health conditions — all accessible via telehealth throughout New York and Texas.

Psychiatric Conditions
Therapy & Support

Getting Started

How Telehealth at Psych Matters Works

From first contact to ongoing care — the process is straightforward and designed to get you to the right provider as quickly as possible.

Schedule & Intake

Contact us to schedule your first appointment. We’ll match you with the right provider based on your needs, location, and insurance — and walk you through what to expect.

Connect Securely

Sessions take place on a HIPAA-compliant video platform. All you need is a phone, tablet, or computer with a camera. No special software required — just a private space and a stable connection.

Build Your Plan

Your provider develops a personalized treatment plan — psychiatric, therapeutic, or both. As your needs evolve, your care evolves with you, and switching between telehealth and in-person is always an option.

Evidence-Based Care

Evidence-Based Approaches, Delivered Remotely

Telehealth doesn’t limit the quality of care — it expands access to it. Our providers use the same evidence-based methods remotely that they use in person.

Psychiatric Evaluation & Medication Management

Comprehensive psychiatric evaluations, diagnosis, and ongoing medication management — conducted fully via telehealth with the same rigor as in-person care.

Cognitive Behavioral Therapy (CBT)

Structured, skill-building therapy that addresses the thought patterns and behaviors underlying depression, anxiety, OCD, PTSD, and more.

Dialectical Behavior Therapy (DBT)

Evidence-based tools for emotional regulation, distress tolerance, and interpersonal effectiveness — particularly effective for mood disorders and self-harm.

Acceptance & Commitment Therapy (ACT)

A mindfulness-based approach that builds psychological flexibility — helping patients engage with life rather than avoid the discomfort in it.

Psychodynamic & Supportive Therapy

Longer-arc therapeutic work that explores underlying patterns, relational dynamics, and the deeper roots of present-day challenges.

Neurofeedback & BrainView

Non-invasive brain-based tools available as complements or alternatives to medication. Available in select locations alongside telehealth care.

Where We Serve

New York

We provide telehealth psychiatric and therapy services throughout New York State, with in-person appointments available at our Midtown Manhattan office — steps from the Empire State Building.

In-person and telehealth can be combined based on your schedule and preference.

Texas

Our Texas-based providers offer telehealth psychiatric and therapy services throughout the state, with in-person appointments available in Dallas and Houston for those who prefer face-to-face care.

Patients can choose telehealth, in-person, or a combination — whatever fits their needs.

Why Psych Matters

What Makes Psych Matters Different

Easy Access to Care

Straightforward scheduling, fast intake, and providers who are genuinely available. No months-long waitlists, no phone trees.

Integrated Psychiatry & Therapy

Psychiatric and therapy providers who actually communicate. Coordinated care isn’t a talking point here — it’s how we operate.

Genuinely Personalized Treatment

No one-size-fits-all protocols. Your plan reflects your diagnosis, your goals, your life — and it evolves as you do.

Compassionate, Experienced Providers

Clinicians who bring real depth — and who remember that behind every chart is a person trying to feel better.

Flexible Care Delivery

Telehealth, in-person, or both. Patients choose what works for them — and can change it anytime their circumstances shift.

Insurance-Friendly

We work with most major insurance plans and are straightforward about what’s covered. No surprises.

FREQUENTLY ASKED QUESTIONS

Common Questions About Telehealth

Is telehealth as effective as in-person care?

Research consistently shows that telehealth is equally effective for most psychiatric and therapeutic conditions. For medication management, evaluation, and the majority of therapy modalities, outcomes are comparable to in-person sessions. Some patients actually find it easier to open up from a familiar environment. We’ll let you know if in-person is ever clinically preferable for your situation.

A smartphone, tablet, or computer with a camera and microphone — and a private, reasonably quiet space for your session. We use a HIPAA-compliant video platform that requires no special software. Your provider will send you a secure link before your appointment.

Absolutely. Many of our patients use a combination depending on their schedule, travel, or personal preference. There’s no requirement to commit to one format — the flexibility is built in. Just let your provider or our scheduling team know and we’ll adjust accordingly.

In most cases, yes. The majority of insurance plans now cover telehealth psychiatric and therapy services at the same rate as in-person visits. We accept most major insurance plans in both New York and Texas. Contact us and we’ll verify your benefits before your first appointment.

Yes — and many patients benefit from both. Our psychiatric providers handle evaluation, diagnosis, and medication management, while our therapy team focuses on the deeper behavioral and emotional work. Because they’re part of the same practice, they collaborate on your care. You can access one or both, and adjust over time as your needs change.

Yes. Several of our providers specialize in child and adolescent psychiatry and therapy, and work with patients as young as toddlers. Telehealth works well for many younger patients, and we work closely with parents and caregivers as part of the treatment process. We’ll discuss what format makes the most sense for your child’s age and needs.

READY TO GET STARTED?

Taking the First Step Is the Hardest Part.

Wherever you are in New York or Texas — we’re ready when you are. Scheduling takes minutes, and our team will handle the rest.